Information for Clients

Please be sure your client has reviewed the following information before the donation center appointment. 

  • All visits to New Life Furniture Bank of MA are by appointment only. Please come during your designated time.

  • If you cannot keep your appointment, you or your advocate must call us at 508-446-6102 as soon as possible to cancel or reschedule. 

Transporting Furniture & Goods
  • You must come prepared to take the furniture and household items with you. A box truck is the best option for most people. We cannot reserve your furniture or household items.

  • If you are driving a van, please take the seats out to give you more space.

  • If you are driving a pickup, please make sure the pickup bed is empty AND you bring rope and tarps to safely tie down your furniture and household items.

Your Visit to the Donation Center
  • Clients are allowed ONE visit to New Life. This is to ensure that household goods are fairly distributed to as many families as possible.Please do not bring a large group of people with you. Space is very limited. For safety reasons, only two people should accompany the client.

  • All items that you take are free of charge.

  • If you do not speak English, please bring someone who can interpret for you. Your social service worker/advocate is welcome to come with you.

  • We have volunteers to help you get the items you need for your home. None of us is paid. It is our pleasure to provide you with these items for your home. New Life volunteers will help you load your vehicle.

  • Please do not bring small children. If children are in the New Life donation center, they must be supervised at all times by someone accompanying the client.  New Life is a warehouse with many items in a small space. We do not want your children to get hurt in our facility or parking lot.

  • Due to limited inventory, certain items such as bureaus are usually limited to one ( or two) per household, depending on family size.

If you need to contact the New Life facility donation center on the day that you are coming, please call 508-446-6102.

Directions to New Life Furniture Bank of MA

New Life Furniture Bank of MA

Donation Center Address:

102 Elm Street, Walpole, MA


Mailing Address:

PO Box 573, Medfield, MA 02052

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We are a proud member of the

National Furniture Bank Association