What We've Been Doing
COVID-19 has changed the way we live. We have learned that working from home is not as glamorous as expected. The grocery store looks more like the mall on Black Friday. And we can no longer avoid cleaning our homes because it is suddenly where we spend most of our time. We want our volunteers to be safe and healthy, but we cannot ignore that New Life was a regular part of our volunteers’ lives. Just as we recognize the demand for our services is only growing while we have been closed.
But there has been plenty of activity behind the scenes. For starters, Amanda Wolfe has joined the team as the new Volunteer Coordinator. Laura Stanton, of course, will continue to be involved with New Life and support Amanda in the transition. Amanda has begun reaching out to volunteers and encourages anyone to contact her at firstname.lastname@example.org with questions, comments, or just a simple hello.
We have been taking advantage of this time to streamline our operation and develop a more meaningful experience for our volunteers. Using the feedback from phone interviews conducted by the Volunteer Committee, we are developing a plan to improve the volunteer experience, increase efficiency, and expand our community outreach. To support the latter effort, two seniors in our Youth Leadership Program, Emma Keating and Pari Ahmadi, have developed a database of community contacts.
Last but certainly not least, we have started a virtual furniture bank to continue serving clients. Though COVID-19 presents many restrictions, we are making the best of it by serving as many clients as we can while keeping everyone involved safe. We have plenty of inventory too, thanks to a donation of four trucks worth of furniture from Wayfair! We're beginning to involve volunteers in small isolated groups in the warehouse and remotely as virtual Client Hosts. We will continue to involve more as we navigate this uncertain time. Like any pilot, this can only improve with time but are pleased with how the first weeks have gone.